ORDER AND PAYMENT
How do I place an order for wall panels?
You can place an order for our wall panels through our website by adding the desired panels to your cart and proceeding to checkout.
Our Sydney customers can also purchase by visiting our Authorized dealer
Famous Kitchens,
5/89 Batt Street,
Jamisontown 2750
NSW
P: (02) 4704 8565
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express) ,PayPal and Bank transfers.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team as soon as possible to make any changes.
Will I receive a confirmation after placing my order?
Yes, you will receive an email confirmation with your order details shortly after placing your order. If you do not receive this email, please check your spam folder or contact our customer service team.
How do I track my order?
Once your order has been shipped, you will receive a tracking details via email.
What should I do if I encounter issues with my payment?
If you experience any problems with your payment, please contact our customer service team immediately. We will assist you in resolving the issue as quickly as possible
PRODUCT SPECIFICATIONS
What materials are the wall panels made of?
Our wall panels are made from high-grade recycled polystyrene, designed to provide both aesthetic appeal and long-lasting performance.
Are the wall panels environmentally friendly?
Yes, our wall panels are environmentally friendly. They are made out of recycled polystyrene and contain no formaldehyde or other toxic chemicals, contributing to a healthier indoor environment.
Where are the wall panels manufactured?
Our wall panels are manufactured in Korea, renowned for its expertise in producing high-quality indoor interior decor products.
How do I clean and maintain the wall panels?
Our wall panels are easy to clean and maintain. Simply wipe them with a dry or damp cloth . Avoid using abrasive cleaners or harsh chemicals to ensure the panels remain in good condition.
INSTALLATION
How do I install the wall panels?
Our wall panels are designed for easy installation. They can be mounted using basic tools and a commercial grade adhesive . Please watch the video for a step by step instructions.
Can the wall panels be cut to size?
Yes, the wall panels can be cut to fit your specific dimensions using a circular saw or handsaw. Always measure twice before cutting to ensure accuracy.
Can I install the wall panels over existing surfaces?
Yes, our wall panels can be installed over most existing surfaces, including drywall, plaster, and concrete. Make sure the surface is clean, dry, and smooth before installation.
Are there any special considerations for installing wall panels in high-moisture areas?
Our wall panels are durable and water proof however it's important to ensure proper sealing around edges and joints, especially in high-moisture areas like bathrooms .Using a waterproof adhesive is recommended.
Can I install the wall panels myself, or do I need a professional?
Many customers successfully install our wall panels themselves using the provided instructions. However, if you are not comfortable with DIY projects, we recommend hiring a professional installer.
Do you offer installation services?
Our Sydney customers can visit our showroom in Penrith for supply and installation services.
Famous Kitchens
5/89 Batt Street,
Jamisontown 2750
NSW
P: (02) 4704 8565